Help
How can we help?
Most answers are right below. If you’re still stuck, ask the A1igned Guide or send us a note. A person reads the feedback you send, though we can’t promise a reply time.
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Log in again with the same email or Google account you signed up with. If you signed up with email, confirm the link we sent you first. If it keeps happening, tell the Guide below what you see, or report a problem.
Open Profile and choose Edit profile. You can change your name, city, headline, bio, skills, interests and photo (JPG or PNG, up to 5 MB). Add what you need and what you can offer: those two lines drive most of your matches.
Open Connect and describe who you’re looking for in your own words, like “a cofounder who cares about climate”. You can pick an intent such as Work or Friendship, or leave it on Auto. You can browse without an account. Once you’re logged in you can also save people for later (under Saved in Network) and send a connection request.
Tap Connect on a result or profile and send a request. A short intro is suggested, and you can edit it first. When they accept, you’ll see each other under Connections in Network, and you can message from the Messages tab there. Messages are one-to-one, only between people who are connected, and only the two of you can see them. You can withdraw a request you sent.
Yes. On Connect, switch from People to Businesses and describe the service you need, like “DJ for an Indian wedding in Columbus”. Business accounts can show a category, a service area and a website. You can’t switch an account to a business account in the app yet. If you need one, tell us.
Align is your daily starting point. From what you need and what you can offer, plus your profile, it surfaces people, opportunities and resources that fit, and says why you’re seeing each one. You don’t have to search. To improve it, sharpen your need and offer (and your skills, interests and values) in your profile, and use Hide on anything that isn’t right. You need to be logged in.
Feed is where you post what you need or what you can offer. You see posts that fit your own needs and offers, ranked by how well they match. It isn’t a timeline, and there are no likes or follower counts. Your posts only reach people whose discoverability settings allow it. You need to be logged in.
Impact lists real, local ways to help in person, such as volunteering, matched to what you offer. It needs your city and what you can offer. It only shows listings it could actually find, and would rather show nothing than pad the list. Always confirm details with the organizer.
People only appear in Connect and Feed when their profile is set to discoverable. Turn that on or off in Settings under Privacy, or in Edit profile. There you can also choose which kinds of connection you show up for: Work, Mentorship, Friendship or Dating.
You choose how much of your location other people see: your full location, city only, or region only. The default is city only. Your choice is applied on our servers for search results, Feed and public profiles, not just on screen. Change it in Edit profile under Connections & Privacy. You always see your own full entry.
To hide: turn off Discoverable in Settings and you’re out of all discovery. There’s no delete button in the app yet. To delete your account or data, email support@a1igned.com with “Privacy Request” in the subject. Settings also has Export Data, which downloads a snapshot of your profile and preferences as a JSON file.
The first 100 real members are Founding Members. Each gets a permanent “Founding Member #N” badge, shown on their profile and in Connect results, and is asked to help shape A1igned through Feedback. The badge is for people: business accounts don’t get a number.
A1igned is in English for now. Spanish and Hindi are being prepared and reviewed by native speakers. When a language is ready, you’ll choose it in Settings, or in the footer at the bottom of any page if you’re logged out.
Send us a note
Feedback goes to the A1igned team, and a person reads it. Tell us what broke, what confused you, or what you wish it did.
Privacy requests (access, correction or deletion): email support@a1igned.com with “Privacy Request” in the subject.
Ask the A1igned Guide
An AI assistant for how-to questions, and for describing a problem. It can get things wrong, so check anything important in the answers above or in the app.
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